Cloud Engineer

Meet the Team Be part of the Cisco Webex Contact Center team, where technology, innovation, and collaboration come together to transform customer experiences. We foster a culture of curiosity, creativity, and continuous learning, empowering team members to experiment, challenge existing approaches, and bring new ideas to life. Our Collaboration technology powers industry-leading products like Webex Meetings, Webex Calling, and Webex Contact Center. As a member of our team, your work will ensure every user gets a truly immersive experience regardless of device or location, empowering the hybrid working patterns of the future. Our engineering teams know the right things to do and are empowered to do them. This is a friendly, energetic environment with a fast pace of delivery, working closely with co-located design and product management teams.  Your Impact Design, build, and lead end-user features used by millions of people worldwide. Break down product requirements into clear technical tasks and implement elegant, maintainable components within an existing framework. Listen to the customer and elevate their experience. Play to win — collaborate closely with engineers, product managers, and designers to deliver high-quality experiences that delight our customers. Share your opinions, iterate, and move fast. Optimise — spend more time on the most challenging problems by using AI tools effectively and responsibly. Bring your fun, curiosity, and personality to the team.  Minimum Qualifications Education: Bachelor’s degree (or higher) in an analytical subject such as Computer Science, Electronic Engineering, or Software Engineering. Experience: 1 - 2 years of professional AI driven software development experience, with a strong passion for technology and building high-quality software. An interest in AI-assisted development, including hands-on use or experimentation with LLM-based tools for tasks such as refactoring, test generation, debugging, or developer productivity improvements — with strong validation and ownership of shipped code. Coding Aptitude: Solid architecture and programming experience, with the ability and desire to learn new technologies quickly. Problem Solving: Ability to apply (and lead) a scientific and creative approach to solving complex problems. Adaptable & Collaborative: Thrives in diverse team environments and communicates clearly and precisely. Quality Focus: Strong attention to detail, experience defining test strategies, and a commitment to continuous learning and quality outcomes.  Preferred Qualifications End-to-end development experience across the stack Experience with unit, integration, and end-to-end testing, including contract testing and test automation within CI pipelines. Familiarity with Git, DevOps practices, continuous integration, and continuous delivery. Experience optimising applications  Why Cisco?