Business Analyst - REMOTE

Knock is redefining the home buying and selling experience, and we’re only getting started! We’re a passionate team of industry experts who knew there had to be a better, simpler way for people to navigate the journey between homes. That people-first mindset is core to how we operate, and why Knock has been honored as one of Inc.’s Best Workplaces six times in the past seven years. We bring that mindset into the work we do every day. The Knock Bridge Loan™ empowers homebuyers to ‘buy before they sell’, by unlocking the equity in their current home, giving them greater convenience, certainty, and competitiveness. Founded in 2015, Knock has grown into a trusted partner for thousands of homebuyers and a network of 60,000+ loan officers and agents across the country. Backed by top investors like Foundry Group, Trinity Capital, and the National Association of Realtors, we’ve built a reputation for innovation and trust, earning 900+ five-star Zillow and Trustpilot reviews and an A+ BBB rating. Join our growing team and help shape the future of homebuying! To learn more, visit Knock.com 📍Business Analyst This role is ideal for someone excited to work with data, reporting, and business process automation. The Business Analyst will partner closely with senior analysts to support business reporting, improve data quality and availability, and collaborate with sales and operations on process automation initiatives. This role focuses on ensuring data and dashboards are clean, well-organized, and effectively used across teams, while also playing a key role in standardizing data and connecting multiple data sources to drive automation. What You’ll Do: Own and Advance Business-Critical Reporting: Design, build, and maintain dashboards within Knock’s reporting platforms (e.g., Tableau) used for management and executive reporting Establish repeatable, standardized reporting processes that ensure accuracy, consistency, and reliability across the organization Apply independent judgment to determine appropriate metrics, data sources, and presentation methods to support informed decision-making Partner with business leaders to translate complex data into actionable insights Ensure Data Accuracy, Integrity, and Governance: Own data quality standards across systems to ensure reporting accuracy and trust Normalize, clean, and structure data tables to support long-term scalability and maintainability Define, document, and enforce data definitions, naming conventions, and field mappings across multiple platforms Handle sensitive and confidential information, including PII, in compliance with internal security standards and data privacy best practices Create, Improve, and Maintain Processes & Pipelines: Design and document processes and procedures for data workflows, reporting, and automation Make thoughtful changes to existing business-critical processes with minimal disruption to operations