AVP Productivity CitiLean Reengineering
Citi · Gurugram Haryana India
Free account: apply link, HR contact and an AI-written cold email
Citi · Gurugram Haryana India
Free account: apply link, HR contact and an AI-written cold email
C12 - AVP Process engineer – Enterprise Productivity and Efficiency CitiLean This role is part of Productivity CitiLean Reengineering Team based out of Gurgaon. The team runs key strategic program based on business priorities. This role will be responsible for supporting and driving Global CitiLean Reengineering Book of Work Some of the key offerings of the Team are Revenue Enhancement, Operating Model and Process Optimization, Data Analytics, Project Management Framework, Digitization / Automation, and Training / Certifications Process Engineer will be responsible for providing analytical support and leading project workstreams to improve risk and control, client experience, process efficiency and revenue expansion driving measurable results as a part of project delivery. The role requires the person to have passion for problem solving backed with excellent understanding of Banking Domain. The Process Engineer apply CitiLean Methodology to conduct a fact-based review of key business process in Citibank and work with cross functional team. Exposure to process automation tools will be an advantage. Responsibilities: Responsible for supporting CitiLean projects within or across businesses Responsible for leading data analysis and/or leading project workstreams from scoping to implementation leveraging continuous improvement/CitiLean tools and analysis to deliver on project outcomes. Responsible for leveraging and leveraging automation capabilities to simplify process. Exposure in conducting automation feasibility study and recommending automation solutions Interface with business, key stakeholders, & leadership. Proactively communicates with senior leadership. Support project workshops, pilots, and other delivery activities to achieve project targets/goals Educate teams in CitiLean and Automation tools, techniques, and principles. Work with cross-business teams to ensure communication is effective and achievements are communicated in a streamlined fashion. Conduct training for staff in CitiLean and Smart Automation tools, techniques and principles via workshops and formal training sessions. Influence re-engineering strategy and execution, including continually improving CitiLean and Smart Automation toolsets, etc. Accountable for achieving measurable and sustainable operational efficiency results, and consequently, financial benefits. Use all Lean Levers to develop Target State Operating Model that drive Client Experience, Process Efficiency, Revenue enhancement and/or Optimizes Controls Based on the business requirements create proof of concept for automation solutions Key Cultural Fit: You are entrepreneurial, and thrive in environments with a blank canvas that will allow you to flex your intellectual muscle to contribute to building a strategy from the ground up You have a passion for new tech, and are always on the lookout for “what’s new” You are naturally gifted at thinking of ways to “do things better, faster, smarter”
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