Atlassian Platform Specialist

About Us: Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world. Job Description: Role Overview We are seeking an Atlassian Platform Specialist to join our Global Competency Center in Chennai and become a key technical resource supporting our global Atlassian environment. This is a hands-on role responsible for the administration, development and continuous improvement of Jira and the wider Atlassian platform. The role will support teams across the organization through effective workflow design, service management, automation, integrations, forms, reporting and custom solutions. Working closely with the global platform owner, the Atlassian Platform Specialist will take ownership of day-to-day platform administration and technical delivery while helping us develop scalable, well-governed solutions. We are looking for someone who can go beyond simply configuring Jira. The successful candidate will be comfortable understanding a business problem, investigating the requirement and recommending how Jira, Jira Service Management, automation or integration capabilities can best be used to solve it. Key Responsibilities Platform Administration Administer and maintain Jira Cloud, Jira Service Management and associated Atlassian capabilities. Configure and manage projects, workflows, issue types, screens, custom fields, schemes, permissions, notifications and platform settings. Manage Jira Service Management request types, queues, SLAs, portals and service configurations. Support platform access, roles, groups and permission structures. Troubleshoot complex platform and configuration issues. Monitor the Jira environment and identify opportunities to simplify, standardize and improve configuration. Support the adoption and implementation of new Atlassian functionality. Workflow & Solution Design Partner with stakeholders to understand business requirements, challenges and processes. Translate requirements into effective, scalable Jira solutions. Design workflows, forms, data structures and automation supporting operational and service-management processes. Determine whether requirements are best addressed through native Jira functionality, automation, APIs, integrations or custom solutions. Challenge unnecessary complexity and recommend simpler or more sustainable approaches. Develop reusable solutions and standards that can scale across teams and processes. Automation, APIs & Development Design, build and maintain Jira Automation rules. Develop and support solutions using Jira and Atlassian REST APIs.