Subject Matter Expert, Supply Chain Process Management

Job Description: SME – Supply Chain (Process Governance and Management)  Role Summary  We are seeking a detail-oriented professional to support process documentation and standardization initiatives within the supply chain sourcing domain.  This role will work closely with process excellence leads and business stakeholders to capture, structure, and document end-to-end supply chain processes into clear, scalable SOPs and process flows.  The ideal candidate should be able to translate complex, cross-functional business processes into simple, structured, and actionable documentation, with clear articulation of roles, workflows, and measurable outcomes.  What You Will Do  Develop, review, and maintain high-quality SOPs for supply chain processes, ensuring clarity, completeness, and audit readiness   Translate business inputs into structured, step-by-step documentation with clearly defined roles, inputs, outputs, and exception handling   Create process flow diagrams (Visio/BPMN) for current and future-state workflows to enable end-to-end process visibility (Convert ambiguous or verbal process discussions into clear, logical, and easy-to-follow documentation).  Ability to handle and impart process level training.    Collaborate with cross-functional stakeholders (Procurement, Planning, Logistics, Finance) to gather inputs and validate process accuracy.   Ensure all documentation is standardized, version-controlled, and aligned with governance and compliance requirements   Support continuous improvement by updating process documents, maintaining repositories, and contributing to training and onboarding materials.   Must-Have Requirements  6+  years of experience in: Process Management / SOP PLM / business analysis support   Proven ability to create: SOPs with Process flow diagrams   Strong understanding of supply chain / sourcing / procurement processes   Ability to work across multiple functions and translate inputs into structured outputs   Excellent written communication with clear, concise, and well-structured documentation   Strong attention to detail and logical thinking.   Critical Capabilities (Derived from Interview Gaps Observed)  We are specifically looking for candidates who can:  Present information in a crisp, structured, and easy-to-understand manner   Clearly articulate process steps, ownership, and measurable outcomes   Demonstrate business context understanding, not just documentation mechanics   Avoid generic or theoretical responses—focus on practical, real-world process documentation   Show ability to handle cross-functional processes, not just isolated tasks.   Tools & Technical Skills  Process mapping tools: Visio / Lucid chart / BPMN tools.   DMS tools exposure like: Arena,  MS Office: Word, Excel, PowerPoint   Familiarity with ERP systems.   Familiarity with CI methodologies: Lean / agile / Six sigma.  Preferred Background  Process documentation roles in shared services / consulting