Sr Analyst II Infrastructure Services

Job Description: Key Responsibilities Contract Management Manage the full contract lifecycle, including contract review, execution, governance, amendments, renewals, and closure. Interpret contractual terms and conditions and provide guidance to delivery, procurement, finance, and leadership teams. Ensure compliance with contractual obligations, service level agreements (SLAs), and regulatory requirements. Monitor contract performance and identify risks, obligations, and opportunities. Maintain contract repositories and governance documentation. Support customer audits, internal reviews, and compliance assessments. Project Management Lead contract-related projects, change requests, renewals, and commercial initiatives. Develop project plans, milestones, governance frameworks, and risk mitigation strategies. Track project progress and ensure timely completion of deliverables. Coordinate cross-functional teams involving delivery, procurement, legal, finance, and customer stakeholders. Manage project risks, dependencies, issues, and escalations. Drive continuous improvement initiatives related to contracts and commercial governance. Commercial & Financial Management Review Statements of Work (SOWs), Change Requests (CRs), Purchase Orders (POs), and commercial agreements. Support pricing reviews, contract negotiations, renewals, and margin improvement initiatives. Track contract financials, revenue realization, and contractual commitments. Identify revenue leakage risks and recommend corrective actions. Assist leadership with forecasting, budgeting, and financial reporting. Stakeholder Management Act as the primary point of contact for contractual and commercial matters. Build strong working relationships with customers, suppliers, legal teams, and business leaders. Present contract status, risks, and commercial insights to senior management. Facilitate governance meetings and contractual reviews. Risk & Compliance Management Identify contractual, operational, and financial risks. Develop mitigation plans and ensure timely resolution. Ensure adherence to organizational, legal, and regulatory requirements. Support dispute resolution and contract issue management. Required Qualifications Bachelor's degree in Business Administration, Commerce, Finance, Engineering, Information Technology, or related discipline. PMP, PRINCE2, Agile, or equivalent Project Management certification preferred. Contract Management certification (IACCM/WorldCC or equivalent) preferred. Experience 6+ years of experience in Contract Management, Commercial Management, or Project Management. Experience managing enterprise customer contracts and commercial agreements. Experience working in IT Services, Infrastructure Services, Managed Services, or Technology environments. Proven experience managing cross-functional projects and stakeholders. Experience reviewing SOWs, Change Requests, Purchase Orders, and customer contracts. Technical & Functional Skills