Purchasing and Procurement Associate (P2P, Accounts Payable)

Purchasing and Procurement Associate Wolters Kluwer – Global Business Services – Center of Excellence Procurement and Sourcing Job Description summary The Center of Excellence part of our Global Business Services divisions supports our worldwide sourcing and procurement activities. The activities managed within the CoE are deal support, PR to PO process, reporting & analytics, contract management, tooling support & administration and customer & buying experience services.   The candidate would spend time of minimum three-six months on each sub-function and learn various aspects of purchasing and contract lifecycle management and expected to provide ideas and brainstorm with colleagues in the following areas:  Process improvement  Enhanced customer service  Transaction quality  Job Description Business Title: Purchasing and Procurement Associate The associate is responsible for supporting efficient, compliant, and customer-focused procurement operations. The role works with internal stakeholders to review purchasing requests, process requisitions and purchase orders, maintain accurate procurement records, and resolve operational queries within agreed service levels. Roles & Responsibilities: Key accountabilities: Calendar planning & renewal  Work on transactions for assigned sub-function such as procurement helpdesk, contract administration, procurement operations, sourcing support, catalog management, etc.   Create & review requisitions and determine the appropriate procurement workflow based on category, contract requirements, risk profile, and governance needs. Manage procurement requests in Coupa from intake through PO issuance while meeting defined SLAs and turnaround times. Perform procurement due diligence and validation checks to ensure requests are complete, compliant, and supported by appropriate documentation. Identify and coordinate required reviews with Sourcing, Risk, Finance and Contract Administration teams. Coordinate with requesters, approvers, suppliers, Finance, and other internal teams to resolve purchasing queries and transaction issues. Serve as a primary contact for procurement-related inquiries and provide guidance on procurement processes and approval requirements. Help resolve routine procurement issues, follow up on open actions, and communicate with suppliers regarding order status and transactional updates Maintain accurate procurement records, documentation, and audit trails. Monitor open requisitions and purchase orders, follow up on pending actions, and escalate delays or process bottlenecks. Support reporting, process improvement initiatives, and continuous optimization of procurement operations. Ensure adherence to procurement policies, internal controls, compliance requirements, and audit standards. Resolve invoice-related issues and coordinate with suppliers, Accounts Payable, and stakeholders for timely resolution. Key competencies