Principal Technical Program Manager

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Technical Program Manager Mastercard Networks Exchange is an intelligent and scalable offering that enables transaction originators and receivers to link to different networks in the end-to-end transaction flow with just a single connection. This one connection to global and regional payment rails reduces the cost and complications of managing individual connections to multiple networks. As a trusted connectivity partner, Mastercard Networks Exchange presents a unified approach to help customers achieve economics of scale. NEX is on a transformational modernization journey, building a next-generation platform that is highly scalable, resilient, and configurable to meet the evolving needs of our growing customer base. This modern foundation will enable faster innovation, improved reliability, and greater operational efficiency as we continue to expand our capabilities. About the role  Drives execution of an outcome from inception through successful delivery of the services or domains, or an outcome that spans multiple teams and integrations across the enterprise  Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan  Conducts meaningful retrospectives, creates action plans to implement changes at the team level; coordinates with other TPMs in the program to align and plan potential actions to be implemented across the program  Looks across the program to identify potential system efficiencies or process improvements, and suggests proactive strategies for consideration by program leadership  Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations. Report progress to teams and senior leadership in regular cadence, potentially representing segments of or the entire program  Looked to as first point of contact for your teams or business line/service and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time with the right focus  Understands the business strategy and design approaches within product, program, or domain with depth to be credible and influential with teams they work with  All about you  Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership