Principal Product Manager

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Principal Product Manager, Loyalty Team Description: The role sits within the Loyalty Product organization and is specifically focused on HCOM loyalty. The broader loyalty team currently works across multiple areas including loyalty for other brands such as Expedia & Vrbo,  3P partnerships, AI/ML-driven personalization, promotions & incentives etc. The team partners closely with brand GMs, marketing, engineering, design, finance, legal and other product stakeholders to improve the loyalty experience, drive clearer value for travelers, and increase outcomes such as active members, first transactions, repeat bookings, and direct return behavior for Expedia Group.  What you’ll do Define and champion the long-term product vision, strategy, and roadmap for Hotels.com loyalty. Establish the strategic direction for how loyalty creates value across the customer journey. Identify and prioritize opportunities that increase member engagement, repeat booking, retention, and direct customer relationships. Create simple, compelling experiences that help members understand, build, and use travel value over time. Use customer insight, experimentation, behavioral data, and market trends to shape strategy and measure impact. Lead complex, multi-quarter initiatives spanning discovery, booking, post-booking, and future-trip planning. Align senior stakeholders around priorities, investment decisions, success measures, and tradeoffs. Partner with cross-functional leaders to ensure cohesive execution across product areas and disciplines. Balance customer value, commercial outcomes, technical feasibility, operational readiness, and long-term platform health. Establish scalable product practices, operating mechanisms, and decision frameworks for complex loyalty initiatives. Represent Hotels.com loyalty in broader Expedia Group strategy discussions and identify opportunities for ecosystem alignment. Raise the quality of product thinking through coaching, mentorship, and thought leadership across the product organization. What success looks like Hotels.com has a clear, differentiated loyalty strategy that strengthens customer relationships and supports long-term growth.