Operations Engineer

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Managed File Transfer Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Operations Engineer, your day typically involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements. You will be engaged in monitoring system performance, addressing any issues that arise, and coordinating with various teams to maintain service continuity. Your role is pivotal in managing the delivery aspects of operations, ensuring that all processes align with organizational standards and client expectations. This position requires a proactive approach to identifying potential challenges and facilitating timely resolutions to support business objectives effectively. Roles & Responsibilities: - Experience in defining, developing and delivering data transmission solutions, Enterprise level FTP and Fax products like System Center Orchestrator SCOM/ SCORCH, RightFax Utility. - Running, maintaining and administrating all aspects of the Microsoft System Center Orchestrator tool and RightFax servers - Work with internal and external customers to configure and troubleshoot file transfer automations wherever possible. MS Orchestrator experience is highly desirable - Must have a basic understanding of UNIX fundamentals, standard command knowledge and shell scripting. - Experience performing maintenance and administrative tasks within an application. - Proficient in technical skills or knowledge in position-related areas and the ability to keep current with that knowledge and trends in areas of expertise. - Ability to create and document instructions so that others can follow them. - A strong technical aptitude, strong problem-solving skills. - Manage work queues and track user issues and requests. Complete work queue items according to procedures. - Ability to manage multiple tasks including project tasks, deadlines, etc. - Ability to interact with vendors for support and information - Excellent communication skills, including verbal, written and presentation are necessary. - Must be customer service oriented, flexible and adaptable. Technical Experience: - Configure, implement and support of data transmission solutions Enterprise level FTP and Fax products RightFax. - Configure secure file transfer SFTP definitions to deliver files to intended destination. - Right Fax application utility, FTP tools like IPSwitch, FileZilla, WinScp etc. Should have experience on SQL administration, application Monitoring and IAM -Identity Access Management - 3-6 years of experience in Redwood JScape Managed File Transfer. - 3-6 years of experience in any Enterprise MFT tool.