Mainframe CICS Systems Administrator

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Your Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients-which means some of the biggest in the world. Success in this role means delivering a secure, highly available, and high-performing CICS environment that supports mission-critical business applications while driving modernization, automation, and operational excellence. What You Will Do Install, configure, administer, and support IBM CICS Transaction Server environments across enterprise z/OS platforms. Perform CICS upgrades, migrations, maintenance, and lifecycle management while ensuring platform stability, availability, and security. Manage and support CICS regions, including AOR, TOR, FOR, COR, and complex CICSplex environments. Monitor, analyze, and optimize transaction performance, response times, CPU utilization, storage consumption, and workload distribution. Configure and maintain CICS resources, system definitions, startup procedures, CSD/BAS definitions, and operational infrastructure. Ensure high availability, resiliency, and disaster recovery readiness through proactive capacity planning, recovery testing, and business continuity strategies. Administer and support CICS security controls in partnership with RACF and security teams, including transaction, program, command, resource, and surrogate security. Support enterprise connectivity and integration technologies such as MQ, EXCI, DPL, MRO, ISC, IPIC, Web Services, REST APIs, and TCP/IP. Serve as the highest level technical escalation point for critical incidents, performing root cause analysis, dump and trace analysis, and resolution of complex CICS abends and system issues. Collaborate with application development teams to support testing, deployments, modernization initiatives, and production support for business-critical applications. Lead strategic initiatives including CICS TS upgrades, API enablement, modernization programs, hybrid cloud integration, DevOps adoption, and observability enhancements. Develop and implement automation solutions using REXX, System Automation, NetView, and OPS/MVS to improve operational efficiency and reliability.