GN-I&E- Life Science CRM Analyst

Accenture | Industry and Enterprise Life Science •           Management Level: 09,11 •           Location: Bangalore/ Gurgaon/Hyderabad/Mumbai/Chennai/Pune •           Must have skills: • Good to have skills: Core LS consulting •           Experience: Minimum 2 years of relevant experience is required •           Educational Qualification: B.Tech/BE/B.Pharma + MBA mandatory CRM Commercial Solutions – Life Sciences & Health Specialist Join our team in Strategy & Consulting to solve our clients' toughest commercial challenges, as you work with exceptional people, the latest CRM platforms, and leading life sciences companies across the globe. Practice: Life Sciences & Health, Industry Consulting, Capability Network  |  Areas of Work: CRM & Commercial Excellence  |  Level: Consultant  |  Location: Delhi, Gurgaon, Mumbai, Bangalore  |  Years of Exp: 3–8 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. As part of our Life Sciences practice, you will work with 4000+ practitioners globally to help clients implement and optimise commercial CRM platforms - translating complex field force, medical affairs, and key account workflows into scalable solutions on Veeva CRM, Vault CRM, and Salesforce Life Sciences Cloud. In this practice, you'll help drive our Life Sciences clients' CRM strategy and commercial excellence efforts, including: Design and configure CRM solutions on Veeva CRM, Vault CRM, and Salesforce Life Sciences Cloud for pharma, biotech, and medtech clients. Lead requirements gathering and business process design across field sales, MSL, KAM, and medical affairs workflows - from discovery workshops through to UAT. Write and manage user stories and acceptance criteria within an agile delivery model (Scrum or SAFe), working alongside developers, configurators, and QA teams. Map user personas and design role-specific CRM experiences for field reps, Medical Science Liaisons, Key Account Managers, sales managers, and marketing teams. Co-lead client proposals and business development efforts, contributing CRM platform expertise and life sciences domain knowledge to shape and win opportunities. Develop assets, methodologies, and points-of-view on CRM innovation in life sciences for use by the broader community. Bring your best skills forward to excel in the role: Hands-on CRM platform experience with Veeva CRM or Vault CRM and/or Salesforce Life Sciences Cloud Deep understanding of life sciences commercial processes and AI in CRM (Agentic AI, Agentforce)