GN-I&E- Comms and Media Salesforce Consultant

Job Title - Salesforce Analyst and Consultant S&C GN Management Level: Analyst and Consultant Location: Delhi, Gurgaon, Mumbai, Bangalore, Pune, Hyderabad Must have skills: Salesforce Clouds Good to have skills: Salesforce Comms Cloud, Service Cloud, Media Cloud, Experience Cloud Experience: Minimum 2 year(s) of experience is required Educational Qualification: B.Tech/BE  and  MBA from tier 1 or 2 Job Summary: We are seeking a Salesforce Techno-Functional Consultant to drive the adoption, optimization, and enhancement of Salesforce solutions across Sales, Service, Marketing, Communications, Media and other domains. This role involves leveraging Salesforce's capabilities, integrating technologies, and collaborating closely with clients and stakeholders to deliver impactful business transformations. Roles & Responsibilities: - Consulting & Strategy Collaborate with clients and market units to design and deliver tailored Salesforce solutions. Contribute to strategy, consulting, and digital transformation initiatives, including proposal building, POV creation, GTM strategy, and asset development for Salesforce products. Lead business analysis, process design, and solution architecture for complex projects. Project Implementation Drive end-to-end Salesforce project implementations, covering pre-implementation, discovery, design, development, and post-implementation phases in the capacity of various roles such as BA, PO, Scrum Masters, PM etc Facilitate workshops and deliver solutions using Salesforce capabilities like Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Vlocity (EPC/CPQ/CLM/OM), and Einstein Analytics, Agentforce. Salesforce Expertise Develop business requirements, user stories, and specifications while configuring Salesforce (triggers, process builders, flows). Recommend features, improvements, and best practices to optimize Salesforce usage and adoption. Experience in Salesforce value architecting, business case preparation, value realization is good to have. Agile Delivery & Governance Apply agile methodologies (Scrum, SAFe, Kanban) and tools like JIRA, Confluence, and MS Project to deliver high-quality results. Manage delivery processes, ensure service quality, and support transformation initiatives with effective governance. Stakeholder Engagement Engage mid- to senior-level stakeholders, drive solutioning discussions, and manage multiple priorities. Conduct regular demos, support implementation activities, and serve as a liaison between business and technology teams. Pre-Sales & Business Development Support sales teams in identifying and winning opportunities. Respond to RFPs, create proofs of concept, prepare cost estimates, and deliver client presentations. Qualifications & Skills Hands-on experience with Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, etc.) and integration technologies.