Gaming Project Coordinator, Production

RESPONSIBILITIES:

- Executes administrative production tasks as delegated by Production team members

DUTIES:

- Assigning linguists to projects within the Lilt platform.

- Setting and managing project deadlines according to customer SLAs.

- Tracking assignment status, including acceptance and rejection rates from linguists.

- Communicates well with global colleagues and internal production team members

- Communication with linguists to confirm project status, any risks/issues impacting ability to deliver on time.

- Coordination of queries from linguists; logging queries in the appropriate format/platform, directing responses back to linguists within production timelines.

- Reassignment of projects to alternative linguists as needed to meet project deadlines or mitigate quality issues.

- Data entry and administration related to linguist performance, availability and payments.

- Sending and receiving translation quality feedback (revision reports or other format) to linguists.

- Checking status of QA checks in Lilt and following up with linguists on non-completion/non-compliance.

- Delivering projects by the project deadlines

- Ensures all system admin, including data entry, is accurate for their accounts

- Has a clear understanding of all production workflows and processes related to their tasks and duties.

- Utilize systems and tools released by Production Enablement

- Consistently follows correct protocols for their tasks and accounts.

- Escalates Production risks/blockers in the appropriate manner to their Production Manager or Lead as soon as they arise.

PREFERRED EDUCATION:

Bachelor’s degree

REQUIRED EXPERIENCE:

- Proficient in English at a professional level

- Past experience includes translation, project coordination/management, linguistic or other localization related activities.

- Solid organizational skills including meticulous attention to detail and multitasking skills

PREFERRED EXPERIENCE:

- Experience working in Gaming Localisation

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