FinOps Associate – Payments Operations & Reconciliation

About the Role

Glomopay is building cross-border payment infrastructure for global businesses. As a FinOps Associate, you will own the day-to-day payments operations and reconciliation lifecycle across our multi-entity, multi-currency structure spanning India (DTA), GIFT City IFSC, and the US. This is a high-ownership role where you will work at the intersection of finance, product, and engineering to ensure every transaction is accurately captured, reconciled, and reported.

Key Responsibilities

Payments Operations

- Manage end-to-end reconciliation across payment rails for collections, payouts, and internal treasury transfers.

- Track and reconcile inbound/outbound of transactions, ensuring accuracy of merchant settlements.

- Coordinate with banking partners and payment aggregators on settlement queries, failed transactions, chargebacks, and exception handling.

- Monitor daily float positions and flag discrepancies to the VP Finance in real time.

Reconciliation & Controls

- Perform daily, weekly, and monthly reconciliation of payment gateway records against bank statements, ledger entries, and internal system logs.

- Identify and investigate breaks, suspense items, and unmatched entries; drive resolution with product/engineering teams.

- Build and maintain reconciliation trackers, MIS dashboards, and exception reports.

- Support month-end and quarter-end close processes by ensuring all payment-related entries are reconciled and booked accurately.

- Prepare monthly reconciliation for escrow accounts and reconcile the book balances with the actual balances.

Process Improvement & Automation

- Document SOPs for reconciliation workflows, escalation matrices, and exception-handling procedures.

- Identify opportunities to automate manual reconciliation tasks; work with engineering to define requirements for recon tooling.

- Contribute to the design and testing of internal ledger/reconciliation systems as the platform scales.

Compliance & Reporting

- Ensure payment operations comply with RBI, IFSCA, and FEMA guidelines applicable to cross-border transactions.

- Assist in preparing regulatory returns and audit schedules related to payment flows and foreign exchange transactions.

- Support internal and external audit queries with transaction trails and supporting documentation.

Requirements

Must-Have

- 1–3 years of experience in payments operations, reconciliation, or fintech finance ops.

- Strong understanding of payment rails: UPI, IMPS, NEFT/RTGS, SWIFT, card networks.

- Hands-on experience with bank reconciliation, escrow matching, and settlement processes.

- Proficiency in Excel/Google Sheets (VLOOKUP, pivot tables, conditional formatting at minimum); SQL basics are a strong plus.

- Attention to detail and comfort working with large volumes of transactional data.

- CA Inter / CMA Inter / B.Com http://B.Com / BBA Finance or equivalent qualification.

Good-to-Have