Consultant

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role Summary:  As a member of the COO L & D Training Team, the Training Consultant will work collaboratively with team members to deliver training solutions to the assigned business unit.  Under general direction the Training Consultant will assist with defining learning solutions that support the functional requirements.  The Training Consultant role involves designing, developing, and delivering functional training solutions, analyzing solutions for continuous improvement and undertaking appropriate operational and administrative aspects of the training curriculum.   Principal Responsibilities Work with management, business process consultants and/or subject matter experts to understand desired business outcomes and translate them into learning objectives.  Work with stakeholders to determine appropriate learning methodologies and functional training solutions.  Handle all types of analysis.  Develop project plans including the identification of subject matter experts where appropriate.  Design, develop, facilitate and deliver learning programs.  Evaluate training development programs for effectiveness and make recommendations for improvements.  Maintain an inventory of training development programs/tools and schedules, their use according to management priorities.   Deliver a work product that requires minimal revision.  Serve as a key subject matter expert in program design and may mentor more junior staff.  Acts as a product and marketing manager for training programs  Responsible for multiple projects of various complexities  Represent Market Operations L&D in various meetings.  Area Specific Duties – Market Operations Design, develop and maintain a training curriculum for the Market Operations function which can be implemented and delivered regardless of geographic location.  Coordinate/deliver the new hire curriculum within the relevant geographic location.  Design and deliver both self paced and instructor led training for existing systems and new system roll-outs.  Ensure that COO learning and development interventions are aligned with the Business Unit and/or enterprise-wide needs.