Associate Analyst– SAP OTC

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future. Summary of the role: We are seeking a motivated and enthusiastic Associate Analyst to join our SAP Order-to-Cash (OTC) team. This role is ideal for candidates with 1 to 3 years of experience as Analyst with an interest in business processes, sales operations, and SAP systems. The successful candidate must demonstrate strong analytical skills, curiosity, willingness to learn, and the ability to work collaboratively in a global environment. About the role: Business Process Support Work closely with business users to understand requirements and operational challenges. Assist in documenting business processes, requirements, and solutions. Support process improvements and standardization initiatives. Coordinate with cross-functional teams including Sales, Finance, Customer Service, and IT. Data Analysis & Problem Solving Investigate system and business process issues. Analyze data using SAP and Microsoft Excel. Support validation and data quality activities. Prepare reports and provide insights to support decision-making. Learning & Development Shadow experienced team members and gradually take ownership of assigned activities. Continuously develop functional and technical knowledge. SAP OTC Support Support day-to-day SAP OTC activities. Assist in monitoring and resolving production support issues and service requests. Analyze pricing, sales order, billing, and customer master data issues. Participate in incident investigation and root cause analysis. Support testing activities for system enhancements, changes, and projects. About you: Education Bachelor's degree in: Information Technology Related disciplines Experience 2 to 4 years as Analyst Experience in business operations, ERP systems, sales support, customer service, supply chain, or IT support is an advantage. Strong academic performance and demonstrated learning ability are encouraged to apply. Functional Skills Basic understanding of business processes. Strong analytical and problem-solving skills. Ability to investigate issues and identify root causes. Good understanding of Microsoft Excel. Behavioral Competencies Positive attitude and strong willingness to learn. Self-motivated and proactive. Ability to ask questions and seek guidance when needed. Strong communication and interpersonal skills. Team-oriented mindset. Ability to work in a fast-paced and changing environment. Demonstrated curiosity and continuous improvement mindset. Preferred Qualifications Exposure to SAP ERP or other ERP solutions. Basic knowledge of Order-to-Cash (OTC) processes. Exposure to sales operations, or customer master data management. Experience supporting business applications.