Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft SQL Server Reporting Services Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues. - Document findings and solutions clearly to support knowledge sharing and future reference. - Assist in the implementation of system updates and enhancements to improve overall application stability. - Support junior team members by sharing knowledge and providing guidance on best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft SQL Server Reporting Services. - Strong experience in designing, developing, and deploying reports using Microsoft SQL Server Reporting Services. - Ability to analyze and optimize report performance to ensure efficient data retrieval and presentation. - Familiarity with database querying and data manipulation to support reporting requirements. - Experience in troubleshooting and resolving issues related to reporting services and data integration. - Good communication skills to effectively collaborate with technical and non-technical stakeholders. Additional Information: - The candidate should have minimum 2 years of experience in Microsoft SQL Server Reporting Services. - This position is based at our Hyderabad office. - A 15 years full time education is required. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.